Frequently Asked Questions

When applied correctly, eyelash extensions will fall out with the natural lash cycle. You will probably want touch ups every two to three weeks to maintain your lush eyelashes. The adhesive used for our extensions is specifically formulated with a unique waterproof bonding agent to last. Other adhesives may not last as long because of an inferior bonding strength.

Nothing! Our salons have everything you need to prep your eyes and lashes for your eyelash extensions. Your lash artist will supply you with makeup remover and lash cleanser to prep your lashes. If possible, try to avoid caffeine for at least 2 hours before the appointment.

Appointments take place in our open Main Room filled with other lash beds and artists. You will lie back on a comfortable massage table covered with a luxury plush blanket and be offered additional bolsters for support. Your eyes will remain closed for the duration of the appointment so we do ask that any phone calls be held until the service is complete. Full set appointments range from 2-3 hours and fills between 1-1.5. Many clients find the experience so relaxing that they fall asleep during the service.

Most lash clients will need fills every 2-3 weeks depending on their natural lash cycle and activity level. The more oil we produce, the more often our lashes shed, and the more often we need fills. Those clients with more dry skin will need fills less often and clients with more oily skin will need fills more often.

Wisp Lashes uses faux mink eyelash extensions. These are sometimes referred to as synthetic mink lashes. Our lashes are an ultra-black color and made of high-quality synthetic yarn to ensure that they never lose their color or curl.

Classic Eyelash Extensions are a 1:1 bonde, meaning that one eyelash extensions is applied to 1 natural lash. Classic Lashes are perfect for ladies who already have plenty of long, healthy lashes or those looking for a less noticeable eyelash extension experience.

Volume Eyelash extensions are handmade fans created using 2-5 eyelash extensions. The base of the fan is adhered to one natural lash. Volume lash extensions are perfect for women with thinning lashes, as a way to add dimension and volume, or for clients look for an added “wow” factor.

The wonderful thing about Wisp Lashes eyelash extensions is that we don’t count lashes! Our artists will use as many eyelash extensions as it takes to give each client a full set of lashes. Most clients have between 120-200 natural lashes. For a classic set, artists will apply 1 eyelash extension to every healthy natural lash available. Fora hybrid set, lash artists will apply a mixture of 1 eyelash extension or a handmade fan of 2-5 volume lash fans to each healthy natural lash. A Volume Lash Set is comprised of handmade fans consisted of 2-5 eyelash extensions that are applied to each healthy natural lash.

Eyelash extensions should look and feel like your natural lashes, just with enhanced drama, length, and volume. A trained eye could spot a great pair of eyelash extensions, but most people looking at you will assume you simply have beautiful, natural lashes.

Ours can! Please wait 24 hours after each appointment to allow the full curing process to take place. After that, you may wash your face, shower, swim, work out, etc! Be sure to follow our After Care instructions by washing your lashes daily and dabbing sweat off them as your work out.

When properly applied, eyelash extensions do not damage natural lashes at all. Wisp Lashes takes great pride in the integrity of our client’s natural lashes and our protection of them. Our artists are careful to properly apply each extensions at least 1mm away from your eyelid, ensuring that we do not interfere with your natural lash growth.

You should never feel pain, pulling, tugging, or burning with eyelash extensions. Either during the service of after, if you experience any discomfort at all, please let your lash artist know immediately. All eyelash adhesive has cyanoacrylate- a medical grade glue. If you have a known allergy to medical grade glue, speak with your lash artist before your appointment.

An Apprentice is a Lash Artist in training. The apprentice holds the appropriate license within the state to perform the eyelash extension services, but they have not fully completed our Wisp Eyelash Extension training program. Because this artist is still in training and refining their craft, their services are offered at a discounted rate. The service times are typically a 50% longer than an Advanced and Master Artist so please be sure to block enough time in your schedule for the entire appointment.

At Wisp Lashes, each lash artist much completed our in-house Wisp Eyelash Extension Training Program to be designated an Advanced Artist. This training program provides artists with education, hands-on training, and an Apprenticeship period to ensure that the services they provide are the best of the best in the industry.
A Master Artist has also been trained in the Wisp Eyelash Extension Training program. In addition, a Master Artist is Master Certified through the Wisp Eyelash Extension Training Program and has been actively lashing for a minimum of 18 months.

Yes – we recommend eyelash extensions be removed by professionals. Wisp Lashes offers free removal of lash extensions originally applied by our lash artists or a free removal of lash extensions applied elsewhere when a client books a full set.

Children under the age of 13 must be accompanied by an adult not receiving services during the entire service time. Because of the nature of the appointment, you will be lying down with your eyes closed for an extended amount of time and unable to care for a child, we ask that alternate care arrangements be made prior to your appointment time.

You can wear liquid and powder based eye shadow and eye liner that is oil-free. We ask that you refrain from using cream and gel shadow or liner as it is difficult to remove and can cause buildup at the base of your lashes. Mascara should never be worn with eyelash extensions.

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We are committed to providing a quality, high-end eyelash extension experience at each client’s convenience and preference.